Find what you know
Feature on video · Length 0:34
A company rarely lacks the knowledge. What it lacks is the word under which somebody filed it. That is where the skai knowledge base starts: it connects the content you already have and also finds the document that is named differently than your question.
Your content stays where it is
A source is a container for documents that belong together, and it belongs to exactly one space. Its type decides where the content comes from: uploaded files and text you type in, single web pages or entire sitemaps, plus cloud and collaboration systems such as OneDrive, SharePoint, Google Drive, Nextcloud, Confluence, network shares and Azure Blob Storage. There are more than twenty types in total.
When a document is added, skai processes it in the background: extract the content, split it into chunks, turn it into vectors and store them. No second repository, no new maintenance process.
Searching by meaning
Keyword search finds what matches literally. That works as long as everybody uses the same words. In content that has grown over years, they never do: the travel expense claim is filed as an expense policy, the framework agreement as a service agreement.
Search in skai works from context. It finds what means the same, even when it is phrased differently. Across large document sets, that is the difference between a list of hits and an answer.
An answer with its source
A question in the chat is answered with an answer, not a list of links – together with a reference to the document it came from. What the answer rests on stays verifiable, and the original passage is one click away.
The same knowledge base feeds the experts, the chatbot on your website and the workflows. What you connect once is available to all of them – bounded by the space the source belongs to.
What is said in the video
The spoken text of the video, section by section.
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The template exists. Somewhere on a file share, in the intranet, in an old email.
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Search only finds it if you hit the exact word a colleague typed years ago.
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skai connects your existing content where it lives: file shares, websites, Confluence, SharePoint.
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It searches by meaning, not by keyword. It also finds the document that is named differently than your question.
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And what you get is not a list of hits, but an answer with the source it came from.
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Your company's knowledge in skai. More on our website.