Integrations

skai connects to the systems you already use: as a knowledge source, as an AI provider, for sign-in, as an output channel and through open interfaces for your own connections.

130+ connections · 6 categories · open to your own systems

Knowledge sources

Content from these sources goes into the knowledge base so the AI can answer from it.

Dateien und Ordner

Upload documents, images and audio files.

Webseiten

Regularly ingest the content of individual web pages.

Sitemap

Ingest entire websites via their sitemap.

Confluence

Knowledge from Atlassian Confluence (cloud and on-premises).

Microsoft OneDrive

Files and folders from OneDrive.

Google Drive

Files and folders from Google Drive.

Microsoft SharePoint

Documents and lists from SharePoint.

Nextcloud

Files from a Nextcloud instance.

PostgreSQL

Answers straight from a PostgreSQL database.

MySQL / MariaDB

Answers straight from a MySQL or MariaDB database.

Oracle

Answers straight from an Oracle database.

Microsoft Outlook

Emails from an Outlook mailbox.

IMAP

Emails from any mailbox via IMAP.

Azure Blob Storage

Objects from Microsoft Azure Blob Storage.

Zendesk Help Center

Articles from a Zendesk Help Center.

SMB-Dateiserver

Files from a network file server (SMB/CIFS).

Matrix42

Articles from Matrix42.

Glossar

Technical terms and abbreviations as knowledge.

Links

Static references to external resources.

Texte

Free-text entries as knowledge.

AI providers & models

Administrators decide which providers and models are available in the admin area.

OpenAI

GPT models from OpenAI.

Anthropic (Claude)

Claude models from Anthropic.

Microsoft Azure

hosted in the EU

Azure OpenAI, hosted in the EU.

Google (Gemini)

Gemini models from Google.

AWS (Bedrock)

Models via Amazon Bedrock.

Mistral AI

hosted in the EU

Models from Mistral in the EU.

IONOS

hosted in the EU

AI models from the German provider IONOS.

Ollama

Locally hosted models via Ollama.

Sign-in

Sign-in and automatic synchronisation of users and groups.

Microsoft 365 / Entra ID

Sign-in via Microsoft 365 and synchronisation of users and groups from Microsoft Entra.

Google

Sign-in with a Google account.

Channels

The channels skai uses to talk to your users or customers.

Chatbot

AI chat on your website.

Telefonbot

AI on the phone via your SIP phone system.

Answer enquiries directly via WhatsApp.

Zendesk

Create chats as tickets and hand them to the support team.

Microsoft Teams

Send answers via Teams (in workflows).

Send answers via Telegram (in workflows).

E-Mail

Send answers by email (in workflows).

Open interfaces

Open ways to connect your own systems and trigger actions.

REST-API

Third-party systems call skai through an interface.

API-Token

Access for external calls, with configurable rights and limits.

MCP (Model Context Protocol)

Connect external tools and data sources to the AI in a standardised way.

Eigene Tools / Webhooks

Experts and workflows trigger actions in your systems (webhook / HTTP).

SMTP

Send emails from experts and workflows.

SSH

Run commands on servers (via custom tools).

Workflows

Start processes via webhook, schedule or event.

Chatbot einbinden

Embed the chatbot on any website with a snippet.

Einbettbare Widgets

Embed predefined chat widgets without your own chatbot.

Benutzer-Synchronisation

Automatically sync users and groups from Microsoft Entra.

Services via MCP

The Model Context Protocol connects a growing number of known services – the following have an official or a community server.

Development & operations

GitHub

GitLab

Bitbucket

Jira

Linear

Sentry

Figma

Vercel

Cloudflare

Docker

Kubernetes

Terraform

Jenkins

Prometheus

Datadog

Azure DevOps

Data & databases

MongoDB

Redis

Elasticsearch

Snowflake

Databricks

ClickHouse

Neo4j

Qdrant

Supabase

Neon

Grafana

Google Cloud

Hugging Face

Productivity & CRM

Notion

Slack

HubSpot

Salesforce

Asana

Airtable

ClickUp

monday.com

Trello

Todoist

Miro

Obsidian

Intercom

Mailchimp

Zapier

Gmail

Google Calendar

Google Sheets

Dropbox

Box

Discord

Pipedrive

Zoho

Confluence

Google Docs

Coda

Evernote

Basecamp

Calendly

Typeform

DocuSign

Clockify

Toggl Track

Loom

ServiceNow

Freshdesk

Smartsheet

Wrike

Microsoft OneNote

Communication & commerce

Twilio

Shopify

Stripe

PayPal

Zoom

Cisco Webex

Mattermost

SendGrid

Mailgun

Resend

WooCommerce

Adobe Commerce (Magento)

BigCommerce

Square

Klarna

Search & media

Brave Search

Google Maps

YouTube

Spotify

The MCP landscape evolves quickly; availability and maturity of individual servers vary. Whether a given service is usable depends on the respective MCP server and your configuration.

Your system not listed?

Additional databases and line-of-business applications can often still be connected, for example via MCP, the REST API or custom tools. Talk to us about your use case.

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